six6es Frequently Asked Questions

six6es requires a valid CNIC (Computerised National Identity Card) for identity verification. You will need to upload a clear photo of the front and back of your CNIC. In some cases, a selfie holding your CNIC may also be requested. KYC is mandatory before your first withdrawal and must be completed within 30 days of registration.

On the six6es login page, click "Forgot Password" and enter your registered mobile number or email address. You will receive a one-time password (OTP) via SMS. Enter the OTP, then set a new password. If you do not receive the OTP within two minutes, check that the number is the same one you registered with, and try again. Contact support if the issue persists.

No. six6es strictly enforces a one-account-per-player policy. Creating multiple accounts — whether using different mobile numbers, email addresses, or CNIC details — is a violation of the Terms and Conditions and will result in permanent closure of all associated accounts and forfeiture of any balances. If you have lost access to your original account, contact support to recover it.

To permanently close your six6es account, contact the support team via live chat and submit a formal account closure request. Before closure, withdraw any remaining balance to your JazzCash or bank account. Account closure is processed within 48 hours. Note that permanent closure is different from self-exclusion — if your reason is problem gambling, self-exclusion via the Responsible Gaming tools is the recommended option.

JazzCash deposits at six6es are credited instantly in most cases — typically within 30 seconds of the transaction being confirmed on the JazzCash side. During peak hours or scheduled JazzCash maintenance windows, processing may take up to 5 minutes. If a deposit is not reflected after 15 minutes, contact six6es live support with your JazzCash transaction reference number.

EasyPaisa withdrawals from six6es are typically processed within 1 to 4 hours during business hours (9am–11pm PKT). Withdrawals requested outside these hours are processed the following morning. The minimum withdrawal amount is Rs 1,000 PKR. KYC verification must be fully completed before any withdrawal can be processed.

six6es does not charge a platform fee on standard withdrawals. However, some payment providers such as HBL or UBL may apply their own interbank transfer charges, which are outside six6es's control. JazzCash and EasyPaisa withdrawals are generally fee-free on the six6es side. Always confirm the final amount displayed during the withdrawal request before submitting.

Yes. six6es accepts deposits via HBL bank transfer, UBL Online, Meezan Bank, and Raast / 1LINK in addition to JazzCash and EasyPaisa. Bank transfers typically credit within 2 to 6 hours on business days. Ensure you use the exact account reference provided during the deposit flow — incorrect references can delay processing significantly.

six6es cricket betting covers PSL, international Test matches, ODIs, T20Is, and major tournaments like the ICC World Cup. You can bet on match winners, top batsman, top bowler, total runs, and dozens of in-play markets that update ball by ball during live matches. Odds are displayed in decimal format, and winnings are credited to your six6es account balance immediately after match settlement.

Yes. six6es is fully optimised for mobile browsers on Android and iOS devices. You do not need to download a separate app — the full platform including slots, live casino, and cricket betting loads directly in your mobile browser. The layout automatically adapts to your screen size, making it easy to play from Karachi, Lahore, Islamabad, or anywhere else in Pakistan with a data connection.

Return to Player (RTP) percentages vary by game at six6es, but most slot titles carry RTPs between 95% and 97%. The RTP for each specific game is listed in the game's information panel — look for the "i" or "info" icon within the slot interface. six6es does not modify the RTP set by the original game provider; all games run at their certified RTP rates.

Yes. Diamond Tycoon at six6es is fully playable on mobile devices without any app download required. The game is built with a responsive interface that works on both Android and iOS mobile browsers. Simply log in to your six6es account from your phone, navigate to the Diamond Tycoon page, and the game launches directly in your browser.

Wagering requirements at six6es specify how many times you must bet the bonus amount before it can be withdrawn as real money. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in total bets before withdrawal is unlocked. Wagering contributions differ by game type — slots typically contribute 100%, while live casino games may contribute less. Full details are in the bonus Terms and Conditions.

Yes. All six6es bonuses and associated free spins have an expiry period, typically 7 to 30 days from the date of issue depending on the specific promotion. If wagering requirements are not completed before the expiry date, the bonus balance and any winnings generated from it are forfeited. The expiry date for each active bonus is visible in your account's bonus wallet section.

Yes. six6es operates a tiered loyalty programme that rewards consistent players with points for every bet placed on slots, cricket, and live casino games. Accumulated points can be exchanged for bonus funds or used to unlock higher loyalty tiers. Higher tiers unlock benefits such as faster withdrawal processing, exclusive reload bonuses, and a dedicated account manager. Contact support or visit your account dashboard to check your current loyalty tier.

Whether your welcome bonus can be used on cricket betting depends on the specific promotion's terms. Some six6es bonuses are slot-only, while others cover sportsbook markets including PSL and international cricket. Check the eligible games section of the bonus terms before wagering. If you are unsure, the six6es support team can clarify which markets count toward wagering requirements for your active bonus.

Log in to your six6es account, go to the Account Settings section, and select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits in PKR. A limit reduction takes effect immediately. A limit increase requires a 24-hour cooling-off period before it becomes active — this is a deliberate safeguard to prevent impulsive increases during a gaming session.

Self-exclusion is a formal tool that suspends your six6es account for a chosen period — options are 6 months, 1 year, 3 years, or permanently. During self-exclusion, you cannot log in, deposit, or place bets, and all promotional communications are stopped. To activate self-exclusion, go to the Responsible Gaming section in your account settings, or contact the six6es support team via live chat. Self-exclusion cannot be reversed during the active period.

six6es operates under an international gaming licence and uses industry-standard 128-bit SSL encryption to protect all player data and financial transactions. Player funds are held in segregated accounts, separate from operational funds. All games are provided by certified international software suppliers whose RNG (Random Number Generator) systems are independently audited for fairness.